FAQs

Frequently Asked Questions

Straight answers about our research compounds, documentation and orders.

No. Products are intended strictly for laboratory and in vitro research.

No. We do not provide dosing or administration instructions.

Testing documentation should be available through our COA section when applicable to the product/batch.

Flat rate shipping is $10.

Yes. Tracking information is provided after the order ships.

No. Velora Peptides materials are supplied strictly for legitimate laboratory and in-vitro research applications and are not intended for human or veterinary consumption.

They are intended for controlled laboratory and in-vitro research carried out by qualified researchers, within the study design and review processes of the purchasing organisation.

We maintain a COA library keyed to batch identifiers. Where a laboratory report exists for a batch, it is referenced there. Entries marked as pending are still being prepared for upload.

Open the COAs page and search by product name or batch number. If a document is not yet uploaded, contact support with your batch number and we will confirm what documentation is available.

Orders are packed discreetly and dispatched using the carrier options listed on our Shipping Policy page.

No. We cannot recommend products for medical, therapeutic or personal purposes, and we do not provide guidance of that kind under any circumstances.

No. We do not supply dosing, preparation-for-use or administration instructions. Handling decisions rest entirely with the purchasing laboratory and its own protocols.

Cancellation requests can be submitted before an order has been packed for dispatch. Once an order has shipped it can no longer be cancelled — see the Refund Policy for the full process.

Damaged, incorrect or missing items are resolved case by case once reported within the window described in the Refund Policy. Opened or temperature-sensitive research materials cannot be returned.

Use the contact form on our Contact page, or email [Add support email]. Support is available during [Add business hours].

Still Have Questions?

Can’t find the information you’re looking for? Reach out to the Velora team and we’ll be happy to assist with your product or order questions.

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